North Farm Cooperative provides high quality, natural products and
grocery items to members and non-members.
North Farm shall operate in accordance with the cooperative principles of:
Voluntary and Open Membership,
Democratic Member Control,
Member Economic Participation,
Autonomy and Independence,
Education, Training and Information;
Cooperation Among Cooperatives; and
Concern for Community.
Further, we shall conduct our business with fairness, honesty and respect, exercising
responsible citizenship and sound business practices.
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Vision Statement
Our vision is to be a model cooperative for the natural products industry and to
facilitate the production and distribution of natural products from farm to fork. We will
do this by:
- Satisfying our customers and members.
- Encouraging and respecting the uniqueness and valuing the contributions of our
employees.
- Operating in an efficient and financially responsible manner with improved processes and
facilities.
- Achieving a high level of communication and education.
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Belief Statements
Products
We believe that high quality natural foods and products are essential to the health of
individuals and society.
Cooperative
We believe that the cooperative model provides powerful and responsible ways to
achieve our purpose.
Teams
We believe that everyone has a unique and valuable contribution to offer the
organization and works best when they feel respected and are free to use their power in an
informed and responsible manner.
We believe that we can achieve significant things working as a team which are
impossible individually.
Education/Communication
We believe that communication and education are in the best interest of the individual
and the cooperative, and vital to our success and longevity.
Profitability/Environment
We believe in operating in a financially responsible manner, respecting the
environment, providing a healthy and challenging work place and satisfying owners and
customers.
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Quality Statement
- Quality is the driving force of North Farm Cooperative.
- Quality differentiates success from failure.
- Producing quality work feels good.
- Whether they ask for it or not, the customer expects and deserves quality.
- We know that quality is important to our customers.
- Quality ensures financial success.
HOW WE WILL GET THERE:
- We must continually improve.
- All employees must be well trained and actively involved in quality activities.
- Operations and decisions will be based on facts and data.
- We must ensure our suppliers adhere to our quality requirements.
- We will not let departmental barriers restrict quality.
- Working together with our customers, we will define achievable quality standards. We
must communicate these standards and regularly evaluate our performance against them.
- We can achieve significant results working together as a team which are impossible
individually.
OUR GOAL: We will deliver:
- The Correct Product/Service
- To the Correct Customer
- In Perfect Condition
- At the Agreed Time
- At the Correct Price
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